Frequently Asked Questions
Everything you need to know about our nature-inspired collections.
How long does shipping take for Insect Lore apparel?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed clothing with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide with measurements in inches and centimeters. We recommend measuring a similar garment you already own to ensure the best fit.
Are your garments sustainably produced?
Yes, we prioritize eco-friendly materials such as organic cotton and recycled polyester, and we partner with manufacturers who adhere to fair labor practices.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.